The IT department

• The importance of technology to a modern bank?
• How do systems, data and technology interact?
• Is IT a business driver or an enabler of business?
• What does the 21st century IT department look like?
• The role of the IT Department – purpose and objective
• Key IT functions, emerging key roles and the approaches to enterprise wide IT
• How does it serve the business – interaction with other departments?
• The roles and responsibilities of the Board
• How IT is changing and the impact of the recent crisis
• The role of artificial intelligence, machine learning the internet of things, robotics
• Exercise

Strategic IT

• Why is it important?
• Understanding the IT supple chain and how that relates to the business suplly chain
• Understanding the resilience, privacy and security
• Why the ‘always open for business’ needs a strategic approach to 24×7 business continuity and communication
• Defining an integrated business and technical framework
• Infrastructure and architecture
• Procurement and supply chain management
• Legal and regulatory considerations
• Future proofing

The Governance of IT, Information, and Security – Overview

• Governance, its objectives and why it is important
• The many facets of governance necessary to achieve good corporate governance
• What does the Board and the C-Suite need to know for effective oversight?

The Governance of IT, Information, and Security – the granular

• Understanding the concepts of threats, vulnerabilities,  and risk
• Legal and regulatory issues
• Implementing IT governance
• Operational resilience
• The responsibility of senior management
• Successful implementation
• What does the future hold?

System risk management and mitigation

• Management versus mitigation to increase resilience
• Risk appetite and tolerance s to help understand the risk and the cost/benefits in controlling them
• The role of management in  building relationships, securing the supply chain , maintaining resilience
• Third party risk management, risks and impact
• Why do so many IT projects fail?
  • The project lifecycle and project management for senior management
  • Post project and implementation reviews

Operations and Support

• Support services versus Operations
• Policy and procedures
• Operations
• Capacity and contingency planning
• Support Services – justifying the spend by understanding the true cost of ownership
• Building the right relationship – keeping the business happy
• Service performance measurement

END

• IT service providers – Gain an overview of the objectives and structure of provisioning a leading technology system and how a bank gains benefits from technology
• Strategic IT from legacy to leading edge – Gain an overview of strategic IT in banks – what is it, why is it important and what it should focus on.
• What is systems risk – Gain an understating of the risks associated with using technology, some of the commonly used terminology, trends in systems risk and the impact of international regulation
•  System risk management and mitigation – Review the different types of systems risk and how they are mitigated,  managed and sound practice in the delivery of projects
• Support and operations – Gain an understanding of operations and service delivery, from in- house to 3^rd party provisioning, including the key challenges, measurement, and best practice.
• IT governance as part of business governance – To give an introduction to integrated IT governance and the standard industry frameworks for successful implementation.
• IT security governance as part of business governance – understand the specific challenges of governing the systems security, the role of the board and how a successful framework can be implemented.

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred software to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.

(An invitation via email with access link is included for all participants.)