UK EU EMEA WAT GCC time zones
CPEs: 16
Instructor: Paul Howman
Level: Introductory / Refresher
Tuition: £2,195.00
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NEW CISI Fundamentals of Financial Services CPR028

Location: UK EU EMEA WAT GCC time zones

Duration: 2 days

Programme Director: Paul Howman CISI Exam Prep Tutor

All Dates & Locations
Venue Details

Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco WebEx from Risk Reward.

All our 2024 Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

Need to bring this course in-house, 1:1 or face-to-face in your offices or ours? Simply contact us for significant cost savings and dates to best suit your professional development and business goals.

"Good experience. Very friendly environment,"
IT Director, Nordea Bank, Copenhagen
Agenda Highlights

Session 1:  Ethics and Integrity in Financial Services

Session 2:  Introduction – Saving and Borrowing

Session 3: Banking

Session 4: Equities

Session 5: Bonds

Session 6: Derivatives

Session 7: Markets

Session 8: Fund Management, Foreign Exchange, Insurance, FinTech, & Retirement Planning

"'On Day 1 the trainer already made me think in ways I had not done before. Very beneficial.'"
Risk intern, Nigerian bank

This is an official exam preparatory course towards achieving the CISI Level 2 Award in Fundamentals of Financial Services qualification issued by the CISI UK. (Level 2 is appropriate for A Level, College and Year 1 university learning abilities as set by the UK OfQual and the EU equivalent educational bodies.)


What is the CISI Fundamentals of Financial Services course?

This 2-day accredited introductory/refresher level course  is an important first step in developing the essential basic knowledge
required for working in financial services. It provides a broad overview of the industry
and could be your stepping stone to a career in financial services.

You will learn about the types of banking and commonly used financial products, such
as shares, bonds and insurance. It will provide you with an understanding of financial
terminology and enable you to perform important basic calculations.

Who should study for the qualification?

The qualification’s broad introduction to financial services makes it suitable for a wide
audience from employees new to the industry to school leavers considering a career in

It is an ideal alternative for staff already working within financial services who wish
to further their industry knowledge, but who are not directly involved in making
banking and finance, and investment decisions.

It offers a comprehensive understanding of financial services
and its streamlined structure, including a nominal study commitment, appeals to the
busy professional.


"'Excellent course. I learned a great deal and the trainer did a great job adapting to the on-line delivery method for the course.'"
Auditor, Luxembourg bank
Who Should Attend

Anyone seeking an overview of the financial services sector and those planning a career in financial services, banking, wealth management, asset management and the capital markets.

Recent delegates have included  experienced industry professionals from other sectors,  including those from IT, operations, legal and HR roles as well new entrants to the job financial services market.

There is no pre-requisite to attend this course, however it serves as a pathway to more advanced courses towards certifications within the CISI Capital Markets and Corporate Finance suite.

All delegates who complete the course will receive a Certificate in Fundamentals of Financial Services and for those who require the CISI examination our Client Services Team will be glad to facilitate registration, study materials purchase, exam booking and payment of all fees. For more information about CISI fees in addition to the training course please visit



Additional Course Information

What Does It Cover?

 1 Ethics and Integrity in Financial Services
1.1 Ethics and Integrity
On completion, the delegate should:
1.1.1 know the key principles of ethical behaviour in financial services
1.1.2 know the meaning and characteristics of Environmental, Social, and
Corporate Governance (ESG)
1.1.3 know the role of responsible investments
1.1.4 know types of impact investing:
• gender lens investing
• micro finance

2 Introduction – Saving and Borrowing
2.1 Savers/Borrowers
On completion, the candidate should:
2.1.1 know how the financial services industry can be viewed as linking
those with surplus money (savers) and those with a need for money
(borrowers) in the following ways:
• via banks (deposits, loans)
• via equities (ownership stake)
• via bonds (I owe you’s)
2.1.2 know that borrowers include companies and governments and that
governments issue bonds rather than equities
2.1.3 know the relationship between the level of risk and the prospect of
2.1.4 know that the financial services industry also includes markets to
enable investors in equities and bonds to buy or sell investments
2.1.5 know that the financial services industry also includes insurance
providers to enable financial risks to be managed
2.1.6 know that the financial services industry also includes foreign
exchange dealers to allow one currency to be exchanged for
another to facilitate international trade

3 Banking
3.1 Banking
On completion, the candidate should:
3.1.1 know the difference between retail and commercial banking and the
types of customer – individuals / corporates
3.1.2 know the nature and types of borrowing available to retail
• from banks – loans, mortgage loans, overdrafts
• from banks and credit card companies – credit cards
• from other sources – pawnbrokers, payday loans
3.1.3 know the difference between the quoted interest rate on borrowing
and the effective annual rate of borrowing
3.1.4 be able to calculate the annual effective rate given the quoted rate
and frequency of interest payment
3.1.5 know the difference between secured and unsecured borrowing
3.1.6 know what types of borrowing are likely to be relatively expensive –
pawnbrokers / payday loans, credit cards, overdrafts, unsecured
loans; and cheaper – secured loans, eg mortgages
3.1.7 know that investment banks help companies to raise money and
advise them on strategy, eg mergers and acquisitions
3.1.8 know the role of central banks:
• banker to banking system
• banker for the government
• regulatory role (interest rate setting)

4 Equities
4.1 Equities
On completion, the candidate should:
4.1.1 know the reasons for issuing shares (stock) – to finance a company
4.1.2 know the definition of an initial public offering (IPO)
4.1.3 know the potential sources of return from shares:
• dividend
• capital gain
4.1.4 be able to calculate the dividend yield given the share price and the
dividends paid in the year
4.1.5 know that shares provide their owners with the right to vote at
company meetings / assemblies
4.1.6 know the risks involved in owning shares:
• lack of profit
• bankruptcy/collapse

5 Bonds
5.1 Bonds
On completion, the candidate should:
5.1.1 know the definition of a bond and the reasons for issue:
• alternative to loans or issuing shares
5.1.2 know the bond issuers:
• governments
• corporates
5.1.3 know the features of bonds:
• repayment date
• frequency of interest payments
• tradeable
5.1.4 know the key terms:
• nominal
• coupon
• redemption / maturity
• yield
5.1.5 know the advantages and disadvantages of investing in bonds:
• regular income
• fixed maturity date
• credit risk
5.1.6 know the role of credit rating agencies:
• investment grade / non-investment grade
5.1.7 understand the benefits and risk of leverage in a company’s
financing structure

6 Derivatives
6.1 Derivatives
On completion, the candidate should:
6.1.1 know the uses and application of derivatives
6.1.2 know the definition and function of a future
6.1.3 know the definition and function of an option (calls and puts)

7 Markets

7.I Markets
On completion, the candidate should:
7.1.1 know the function of a stock exchange
7.1.2 know the reasons why a company makes an initial public offering
7.1.3 know the purpose of a stock exchange index:
• single market
• global markets
7.1.4 know the following stock market indices and which market they
relate to:
• Dow Jones Industrial Average
• S&P 500
• Nasdaq
• FTSE 100
• Hang Seng
• Nikkei 225

8 Other Areas of Financial Services
8.1 Fund Management
On completion, the candidate should:
8.1.1 know the principle of collective investment schemes:
• comparison with direct investment
• pooling
• diversification
• expertise

8.2 Foreign Exchange
On completion, the candidate should:
8.2.1 know the basic characteristics of the foreign exchange market:
• currency trading
• exchange rate
• cryptocurrencies

8.3 Insurance
On completion, the candidate should:
8.3.1 know the types of insurance available:
• personal
• corporate
• the concept of syndication

8.4 Retirement Planning
On completion, the candidate should:
8.4.1 know the importance of planning for retirement

8.5 Financial Technology (Fintech)
On completion, the candidate should:
8.5.1 know the application of technology in collective investment:
• platforms
• screening tools
8.5.2 know how crowd funding works
8.5.3 know the principles of peer-to-peer finance
8.5.4 know how global stock markets have benefitted from the application
of Fintech:
• technology indices
• high frequency trading
8.5.5 know the basic principles of distributed ledger technology




Learning Objectives

99% of all Risk Reward course delegates to CISI exams earned  86% or higher pass marks the first time.

Delegates completing this course will gain both specialist technical and behavioural knowledge, its application and how to calculate the topics covered in the syllabus, published by the CISI (2021).

Trainers are available to delegates for up to 30 days following the training course to support clarifications towards a successful exam result at no additional charge.

Social Learning & Methods

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory.

  • The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.
  • (An invitation via email with access link is included for all participants.)
  • Face-to-Face learning is often arranged as part of the new employee/s induction programme or is available 1:1 as a public or in-house learning solution. Simply add trainer travel related expenses to the delegate price, plus the CISI workbook.


NEW CISI Fundamentals of Financial Services

Course Fee

Apply 10% discount code RISK10 by December 15, 2023 at check-out

Course Fee (per person):
GBP £2,195.00 (+ UK VAT when applicable)

Number of delegates:

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