Global Markets and Time Zones
CPEs: 24
Instructor: Dennis Cox
Level: Intermediate
Tuition: £2,995.00
Register Now

NEW Risk Management of Internet Banking RM909

Location: Global Markets and Time Zones

First Date: Nov 11 - 13 2024

Duration: 3 days

Programme Director: Dennis Cox FCSI FRISM FCA AIIA BFP

All Dates & Locations
Venue Details

Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco WebEx from Risk Reward.

All our 2024 Live, on-site and Live Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

Need to bring this course in house, train your team or a 1:1 tutorial? Simply contact us for significant cost savings and dates best suited to meet your specific needs.

"Thank you for the discount after the fourth intake of this course. It is always a pleasure working with you."
Head of Training and Professional Development, Egyptian Bank Training Institute
Agenda Highlights

Session 1:  Understanding internet banking

Session 2:  Risks and threats

Session 3:  Management principles

Session 4:  Management tools

Session 5:  Security

Session 6:  Regulations and guidelines

Session 7:  Technology and the future

Session 8:  Discussion, Q&A and Summary

"The learning of the rules within real-life context. Much easier to remember and apply."
Cybersecurity manager, Deposit Insurance Corporation, KSA

Many banks leverage the internet to offer their customers banking services when they want them and where they want them. This delivery mechanism faces the challenge of risks which, if not managed and understood can have a major impact on the bank. One of the key responsibilities of a financial institution to its stakeholders is to ensure that the technology it uses and the information it stores, is both secure and robust.

This course will introduce internet banking risk management, with particular focus on the strategic, operational, security and regulatory requirements.


"'Evidently this is a very popular course as we are already oversold having just announced it.'"
Training Officer, Cyprus Banking Association
Who Should Attend

Designed primarily for individuals who are new to internet banking risk management yet also suitable for anyone who has the responsibility for ensuring that an appropriate IT security architecture is implemented in accordance with regulation and their organisations’ policies, including

  • Risk Managers and Directors
  • Head of IT
  • Business managers
  • Compliance and Internal audit professionals
  • Operations Managers and Directors
  • IT Security Professionals
  • IT Project managers
  • Suppliers and consultants


Additional Course Information

What Does It Cover?

Understanding internet banking

  • What is internet banking?
  • Types of internet banking
    • Information
    • Interactive services
    • Transactional
    • Customer account
    • Foreign exchange
    • Securities
  • Internet banking architecture
  • Marketing on the internet
  • Structure of internet banking
  • How is internet banking evolving? 

Risks and threats

  • Risk management principles for electronic banking (BIS)
  • The risk management challenges of internet banking – what makes it different?
  • The Risk Appetite Statement and Risk Appetite Framework in internet banking
  • The risks and threats of internet banking
  • Developing internet risk indicators
  • The importance of AI
  • Threats and their management
    • Financial crime
    • Competition
    • Phishing
    • Denial of service
  • Know your customer
    • Non face to face customers
    • Enhanced due diligence
    • Risk assessing customers
    • Identifying normal activity
  • Cross border issues
  • Service quality and expectations
  • Monitoring in internet banking 

Management principles

  • Management buy-in
  • Risk management activities
    • Identification
    • Assessment
    • Measurement
    • Mitigation and control
    • Monitoring and reporting
  • Risk management framework
  • Policies
    • Privacy
    • Security
    • Management and operations
  • Operational resilience
  • Third party risk management

Management tools

  • Business continuity and recovery
  • Management of outsourcing
  • Reputational risk management
  • Incident management
  • System development and testing
  • Know the law
  • What happens when something goes wrong – managing the customer? 


  • Cybersecurity and defences
  • Penetration testing and monitoring
  • Data protection
  • Security practices
  • People management – segregation of duties
  • Non-repudiation and authentication
  • Encryption and availability
  • What goes wrong? 

Regulations and guidelines

  • EBA guidelines on security of internet payments
  • EBA opinion on strong authentication
  • FATF and money laundering deterrence
  • Disclosure
  • Domestic regulations
  • Financial crime regulations
  • Cross border regulation
  • Other regulations 

Technology and the future

  • Trends in internet banking
  • Trends in risk management and their application
  • Governance issues
  • Changing regulation and expectations
  • Other drivers

Discussion, Q&A and Summary






Learning Objectives

After attending this course an attendee will be able to understand the key elements of internet banking risk management and its application in practice, focussing particularly on the key IT issues.  Specifically they will address the following issues:

  • How to develop an internet banking risk framework
  • The key concerns including financial crime
  • The current regulations and how they are  developing
  • The use and application of artificial intelligence
  • The key concerns over operational resilience
  • The impact and controls over cybersecurity

Delegates who complete the course will receive a Certificate with equivalent CPD/CPE credits via email; and for those who require an assessment as a demonstration of competency via training a 20 multiple-choice questions and answers quiz, remotely invigilated with results report and 1 resit, is available at no additional charge when requested at time of reservation.

Social Learning & Methods

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.

(An invitation via email with access link is included for all participants.)


NEW Risk Management of Internet Banking

Course Fee

Apply 10% discount code RISK10 by December 15, 2023 at check-out

Course Fee (per person):
GBP £2,995.00 (+ UK VAT when applicable)

Number of delegates:

Data Privacy & Update of Contact Details Risk Reward Limited is fully compliant with the Data Protection Act. The information you provide will be safeguarded by Risk Reward Ltd. We do not rent, sell or exchange your details to anyone without your consent. Your details are never given to third parties. If you wish to update your details, please email: with your OLD and NEW details. Please allow 10 days to see the changes take effect. Thank you.

Terms and Conditions: You can cancel at any time. Due to the on-going COVID 19 environment cancellations may be made at any time for either a full refund or a credit towards another event occurring within the following 6 month period. Simply email or telephone the London Client Services team at to advise your preference and we will do our best to accommodate your circumstances. Risk Reward Ltd receives the right to a final decision in the event of a dispute.

All Risk Reward public courses are guaranteed to run although those offered by affiliates are subject to demand
SKU: TEMPLATE-13-1 Category:

Quick Contact

    Get in touch and see how Risk Reward can help you

    Our London team are ready to answer questions, provide information & choices to help make your public seminar booking in a prompt, professional & friendly manner.

    Get in touch and see how Risk Reward can help you

    Our London and Miami teams are ready to listen carefully to your needs, take the brief, explore options, offer suggestions and help you in a professional and friendly manner.