CPEs: 24
Instructor: Dennis Cox
Level: Intermediate
Tuition: £3,495.00
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NEW Innovation in Online Banking Products, Systems and Controls SDIT300

Location: UK EU MENA GCC WAT Time Zones

First Date: Feb 26 - 28 2024

Duration: 3 days

Programme Director: Dennis Cox FCSI FRISM FCA AIIA BFP

All Dates & Locations
Venue Details

Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco WebEx from Risk Reward.

All our 2024 Virtual and Face-to-Face Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

Need to bring this course in-house and/or at your location anywhere worldwide, or for 1:1 or any sized group? Simply contact us for a prompt and courteous reply offering significant cost savings and dates to meet your specific requirements.

"This is exactly what I wanted - it showed the direction and the risks for the industry as opposed to just hearing from salespeople. "
Head of Financial Crime (Crypto), ABRDN Asset Management
Agenda Highlights

Session 1:  Innovation in Online banking

Session 2:  Distribution Channels & Technology

Session 3:  Online Banking

Session 4:  Controls over Online Banking

Session 5:  Systems Security

Session 6:  Implementing Controls

Session 7:  Change and the Future

Session 8: Discussion, Summary and Q&A


"'On Day 1 the trainer already made me think in ways I had not done before. Very beneficial.'"
Risk intern, Nigerian bank

Customers are increasingly using digital channels to obtain their banking products which has created challenges for existing banks as well as opportunities for new entrants.

This course considers what is happening currently in these digital financial markets as well as the implications for new and existing market participants.

Delegates will explore the model for on line banking as well as the control environment.  Main regulations are also considered as well as the change that is now impacting strategy and approaches. Bitcoin and other cybercurrencies as well as Blockchain and its role are also addressed. The control and risk environments and the strategy and goals that will be impacted will also be featured in detail.


"'Excellent course. I learned a great deal and the trainer did a great job adapting to the on-line delivery method for the course.'"
FDIC, Arlington
Who Should Attend

All management and staff members who have an interest in on-line banking, its current and future development. Recent delegates include those from risk management, financial crime, internal audit, internal controls, legal and IT.

Additional Course Information

What Does It Cover?

Session 1:  Innovation in online banking 

  • Internet banking
  • Product design and development
  • Identifying customer requirements
  • Generalists versus specialists
  • Delivery mechanisms
  • Costs versus service
  • Key areas of innovation:
    • Artificial intelligence
    • Payments
    • Digital wallets
    • Tailored solutions 

Session 2:  Distribution Channels & Technology 

  • How are your services delivered?
  • What are the alternatives?
  • Automation
  • Computer systems – are yours up to date
  • Cost implications for upgrades
  • User requirements
  • Multi-channel v omni channel
  • The future 

 Session 3:  Online Banking 

  • Structure and governance of a digital bank
  • E-Banking Innovation, Trends & Directions
  • Mobile Payments
  • Mobile Payments Technology
  • Risk Management in E-Banking
  • Risk management principles for electronic banking
  • Operating Strategies & Management Models
  • Customer expectations

Session 4:  Controls over on-line Banking

  • The Board and governance
  • Systems, reporting and controls
  • IT controls
  • Managing the digital bank
  • Cyber security
  • Detecting and combating money laundering activities
    • Building profiles & “fingerprints”
    • Clustering
    • Link analysis
  • Data mining and fraud detection
    • Text mining
    • Neural data mining
  • Data mining and other types of financial crime
    • Tax evasion
    • Corruption
    • Insider dealing, market abuses
    • Others

Session 5:  Systems Security

  • The on-line control framework
  • The role of internal control
  • The role of the region
  • Autonomy and responsibility
  • Business continuity planning
  • Modelling and managing risk
  • The difference to a digital bank
  • Penetration testing
  • Market expectations 

Session 6:  Implementing Controls

  • The 3 lines model
  • The impact of operational resilience
  • IT security in an on-line bank
  • Implementing warning signs
  • Developing reporting structures
  • The role of agile management 

Session 7:  The Change and Future

  • The impact of faster banking
  • Cybercurrencies
  • Central bank digital currencies
  • Blockchain and Ethereum solutions
  • RTP and other solutions
  • AI and ML in on-line banking
  • The future

 Session 8: Discussion, Summary and Q&A




Learning Objectives

By the completion of this course delegates will have gained a detailed review of the structure, controls and consider the challenges of operating in this fast-changing sector, specifically: 

  • Digital banking
  • Systems of management and control
  • Risk management
  • Cyber security and penetration testing
  • Business continuity
  • Cyber currencies and Blockchain
  • Systems and innovation

Delegates who complete the course will receive a Certificate in Innovation in Online Banking. Systems, Products and Controls; and for those who require an Assessment as a demonstration of competency a 20 multiple-choice answer quiz, remotely invigilated, with results report and 1 resit is available included in the price.


Social Learning & Methods

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.

(An invitation via email with access link is included for all participants.)


NEW Innovation in Online Banking Products, Systems and Controls

Course Fee

Apply 10% discount code RISK10 by December 15, 2023 at check-out

Course Fee (per person):
GBP £3,495.00 (+ UK VAT when applicable)

Number of delegates:

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