CPEs: 24
Instructor: Dr Howard Haughton
Level: Intermediate
Tuition: £3,495.00
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NEW Implementing and Managing Ethics and Culture Risk in Banks and Financial Institutions RM024

Location: UK EMEA MENA WAT GCC Time Zones

First Date: Mar 13 - 15 2024

Duration: 3 days

Programme Director: Dr Howard Haughton PhD Oxon

All Dates & Locations
Venue Details

Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco by Webex via Risk Reward.

All our 2024 Face to Face and Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

Need to bring this course in-house or Face to Face for any sized group or 1:1 tutorial? Simply contact us for significant cost savings and dates to meet your specific needs.

"Thorough, interactive. Met and exceeded my needs."
Credit risk senior manager, Caribbean Bank
Agenda Highlights

Session 1: Introduction

Session 2: Governance and Ethics

Session 3: What are the Key Governance and Ethics issues faced in Practice?

Session 4: The Framework of Managing Ethics

Session 5: Drivers of Ethical Behaviour

Session 6: Culture and the Organisation

Session 7: Developing Effective Frameworks for Culture

Session 8: Conduct Risk

Session 9: Managing Incidents

Session 10: Measurement and Management of Ethics and Culture



Poor standards of Corporate Governance and failure to adequately manage Ethics or implement appropriate corporate cultures have led to extensive criticism of companies and to catastrophic problems. In the aftermath of such failures, both market and stakeholder expectations have increased significantly.

Implementing effective controls to appropriately manage the firm’s approach to risk mitigation in this area can be challenging and has become yet another important initiative for most companies.  The maintenance of appropriate ethical standards and the effective implementation of a suitable corporate culture aligned to best practise fall within the scope of risk management.   Senior management must ensure that they approach these issues holistically and with due consideration for overall impact.

A fragmented or uncoordinated approach is likely to lead to lack of clarity of purpose, together with an increased risk of loss of reputation or brand value. What is needed is a consolidated approach to implementing structures that effectively deal with these issues.  This comprehensive course will take delegates through the key elements of the required framework to effectively manage ethics and culture risks.

Who Should Attend

Designed primarily for risk management and senior management staff, it will also be of interest to compliance, control, governance and internal audit management and staff.

All delegates who complete the course will receive a Certificate in Implementing and Managing Ethics and Culture Risk; if a demonstration of competency is required a 20-multiple choice question quiz, fully invigilated via email with results reporting, is available at no additional charge.

Additional Course Information

What Does It Cover?


  • The roles of Ethics, Culture and Conduct and their impact on reputational risk
  • Are you proud of your firm and its reputation?
  • How do others perceive your business values?
  • What is the perception of staff and other key stakeholders?
  • How does the management of Culture and Ethics relate to compliance and what are the objectives?
  • What are the key features of a programme to effectively manage Culture and Ethics
  • What are the Corporate Governance expectations for listed companies?

Governance and Ethics

  •  Benefits of a coordinated approach to all aspects of risk management
  • What is compliance and what are its responsibilities?
  • How does it relate to other parts of the business?
  • Compliance reporting lines
  • Matrix management
  • Goals, objectives and strategy
  • The structure of compliance
  • The key elements and tools of compliance
  • The role of the compliance department in governance and ethics

What are the Key Governance and Ethics Issues faced in Practice?

  • What are the current key ethics and culture risk issues?
  • Where are they most likely to manifest themselves?
  • The key areas of concern for stakeholders
  • The management of ethics and culture risk
  • Roles and responsibilities
  • Embedding within the organisation
  • Monitoring and reporting
  • What actions to take?

The Framework for Managing Ethics

  •  The contents of an ethical framework
  • In what area of the business is failure to maintain ethics most likely to be important?
  • What is ethics?
  • Ethical dilemmas and actions to be taken
  • The ICAEW ethical standards
  • What do they mean in practice?
  • Corporate ethical statements and the impact on the business environment

Drivers of Ethical Behaviour

  •  Key concerns and areas of activity
  • Political misbehaviour
  • Bribery and corruption.
  • Money laundering and terrorist financing
  • Sanctions and sectoral sanctions
  • Insider dealing
  • Links to risk management.
  • Links to corporate reputation.
  • When it all goes wrong.
  • Case study: corporate failure through ethical failure.

Culture and the Organisation 

  • What is culture?
  • What is organizational culture?
  • Define our culture
  • Developing culture within an organisation
  • Tone at the top
  • Leadership and culture
  • Key organisational issues 

 Developing Effective Frameworks for Culture 

  • Accounting controls.
  • Contracts, procurement, gifts/entertainment.
  • Training & Awareness.
  • Monitoring and audit
  • Overlap with other policies and procedures 

 Conduct Risk 

  • Defining acceptable conduct
  • The link to the employment contract
  • Management and stakeholder expectations
  • Nature of Human Behaviours
  • Remuneration, Incentive structures and Conduct risk
  • Improper disclosure
  • Misuse of information
  • Manipulating transactions
  • Fraudulent reporting
  • Misleading behaviour
  • Conflicts of Interest
  • Culture and Incentives
  • Influencing change,
  • Developing solutions,
  • Dealing with conflicts

Managing Incidents

  • Managing the process when something goes wrong
  • The role of Scenarios and Predictions
  • The importance of Command and Controls
  • Learning from the mistakes of others
  • What can go Right!
  • Event Management
  • Corporate Communications and Social Media
  • Issue and Event reporting and monitoring
  • Problem escalation processes
  • Progress monitoring

Measurement and Management of Ethics and Culture

  • Control, performance and risk indicators
  • Application of risk appetite and risk tolerance
  • Key Risk indicators (KRIs)
  • Internal and external application of KRIs
  • Sensitivity Analysis
  • Identifying and developing suitable metrics


Learning Objectives

By the conclusion of this event, delegates will have gained specialist technical and behavioural knowledge, an understanding of the core components of corporate culture and an effective ethical framework including how to:

  • Appreciate the importance of ethics and culture to an organization
  • Understand the ethical dilemmas likely to be faced in practice
  • Identify the key sources of conduct and reputational risks for your organization
  • Recognise what is ethical behaviour
  • Appreciate the drivers and barriers to the implementation of culture risk management
  • Understand how to implement appropriate frameworks
Social Learning & Methods

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred software to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.

(An invitation via email with access link is included for all participants.)


NEW Implementing and Managing Ethics and Culture Risk in Banks and Financial Institutions

Course Fee

Apply 10% discount code RISK10 by December 15, 2023 at check-out

Course Fee (per person):
GBP £3,495.00 (+ UK VAT when applicable)

Number of delegates:

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