UK Europe EMEA GCC Time Zones
CPEs: 24
Instructor: Risk Reward Faculty
Level: Intermediate
Tuition: £2,995.00
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NEW Business Process Analysis BSL014

Location: UK Europe EMEA GCC Time Zones

First Date: Jun 10 - 12 2024

Duration: 3 days

Programme Director: Risk Reward Faculty

All Dates & Locations
Venue Details

Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco WebEx from Risk Reward.

All our 2024 Live, on-site and Live Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

Need to bring this course in house, train your team or 1:1? Simply contact us for significant cost savings and dates best suited to meet your specific needs.

Agenda Highlights

Session 1: Introduction to Process Mapping

Session 2: How to Map Processes

Session 3: Mapping Current (‘as-is’) Processes

Session 4: Use of Software Tools

Session 5: Process Improvement

Session 6: Mapping future (‘to-be’) processes

Session 7: The Business Development Life Cycle in Oil and Gas

Sessions 8-9: Summary, Discussion and Q&A


This in-depth yet practical course will promote process mapping excellence in the context of business transformation and improvement initiatives. It will discuss the role of process mapping in different business scenarios and indicate how it contributes to driving and embedding business change.

Who Should Attend
  •  Managers involved in business change programmes.
  •  Anyone intending to document, improve or design a business process.
  •  People involved in selecting or procuring process management software.

Additional Course Information

What Does It Cover?

Session 1: Introduction to Process Mapping

  • The business context
  • Why do we need processes?
  • Background to process mapping
  • Modelling and mapping
  • Process variation and conformity
  • Process mapping in a BPM and Six Sigma world
  • Levels of process

Team Exercise: Identify Level 1 processes in your industry

Session 2: How to Map Processes

  • Why map processes?
  • What to model: elements of process
  • How to map: different approaches
  • Mapping notations and conventions: sameness and difference
  • Modelling, mapping and workflow
  • End-to-end flows
  • BPMN and BPEL
  • Rigour and expression: the project context

Class Exercise: Map a simple process based on a text description
Discuss lessons learned

Session 3: Mapping Current (‘as-is’) Processes

  • Purpose and implications
  • DMAIC context: ‘Define’, ‘Measure’.
  • What is process success?
  • Naming of model elements
  • Layout of process maps

Individual Mapping Exercise: “Getting up”
As a class, discuss appropriate measures

Session 4: Use of Software Tools

  • Walk or run?
  • Modelling maturity levels
  • Diagramming toolsProcess management tools
  • Other integrated toolsets

Session 5: Process Improvement

  • What do we want to improve
  • Organisational context
  • Focus on outcomes
  • Identifying issues and opportunities
  • DMAIC context: ‘Analyse’
  • Handling comments
  • Quick wins
  • Significant challenges
  • Reframing and changing perspectives

Class Exercise: Analyse process, pinpoint issues and suggest improvements
Group and classify these.

Session 6: Mapping future (‘to-be’) processes

  • What needs to change?
  • DMAIC context: ‘Improve’.
  • Not just process
  • Sufficient detail
  • Generically and specifically better
  • Why? What if? What? Who? When? Where? How? … and How much?

Class Exercise: Map a new process and identify measures of success

Session 7: The Business Development Life Cycle in Oil and Gas

  • The key stages
  • Mapping the process
  • Identification of controls
  • Measurement and evaluation

Sessions 8-9: Summary, Discussion and Q&A

Learning Objectives

At the completion of the course participants will understand the role of business process maps, will be able to create and maintain them, and will appreciate the role of software in documenting and managing processes.

Social Learning & Methods

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.

(An invitation via email with access link is included for all participants.)


NEW Business Process Analysis

Course Fee

Apply 10% discount code RISK10 by December 15, 2023 at check-out

Course Fee (per person):
GBP £2,995.00 (+ UK VAT when applicable)

Number of delegates:

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