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CPEs:
24
Instructor:
Risk Reward Faculty
Level:
Intermediate
Tuition:
£2,995.00
Updated Business Process Analysis BSL014
Location: UK Europe EMEA GCC Time Zones
First Date: Jun 9 – 11 2025
Duration: 3 days
Programme Director: Risk Reward Faculty
All Dates & Locations
Venue Details
Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco WebEx from Risk Reward.
All our 2024 Live, on-site and Live Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.
Need to bring this course in house, train your team or 1:1? Simply contact us for significant cost savings and dates best suited to meet your specific needs.
Agenda Highlights
Session 1: Introduction to Process Mapping
Session 2: How to Map Processes
Session 3: Mapping Current (‘as-is’) Processes
Session 4: Use of Software Tools
Session 5: Process Improvement
Session 6: Mapping future (‘to-be’) processes
Session 7: The Business Development Life Cycle in Oil and Gas
Sessions 8-9: Summary, Discussion and Q&A
Overview
This in-depth yet practical course will promote process mapping excellence in the context of business transformation and improvement initiatives. It will discuss the role of process mapping in different business scenarios and indicate how it contributes to driving and embedding business change.
Who Should Attend
- Managers involved in business change programmes.
- Anyone intending to document, improve or design a business process.
- People involved in selecting or procuring process management software.
Additional Course Information
What Does It Cover?
Session 1: Introduction to Process Mapping
- The business context
- Why do we need processes?
- Background to process mapping
- Modelling and mapping
- Process variation and conformity
- Process mapping in a BPM and Six Sigma world
- Levels of process
Team Exercise: Identify Level 1 processes in your industry
Session 2: How to Map Processes
- Why map processes?
- What to model: elements of process
- How to map: different approaches
- Mapping notations and conventions: sameness and difference
- Modelling, mapping and workflow
- End-to-end flows
- BPMN and BPEL
- Rigour and expression: the project context
Class Exercise: Map a simple process based on a text description
Discuss lessons learned
Session 3: Mapping Current (‘as-is’) Processes
- Purpose and implications
- DMAIC context: ‘Define’, ‘Measure’.
- What is process success?
- Naming of model elements
- Layout of process maps
Individual Mapping Exercise: “Getting up”
As a class, discuss appropriate measures
Session 4: Use of Software Tools
- Walk or run?
- Modelling maturity levels
- Diagramming toolsProcess management tools
- Other integrated toolsets
Session 5: Process Improvement
- What do we want to improve
- Organisational context
- Focus on outcomes
- Identifying issues and opportunities
- DMAIC context: ‘Analyse’
- Handling comments
- Quick wins
- Significant challenges
- Reframing and changing perspectives
Class Exercise: Analyse process, pinpoint issues and suggest improvements
Group and classify these.
Session 6: Mapping future (‘to-be’) processes
- What needs to change?
- DMAIC context: ‘Improve’.
- Not just process
- Sufficient detail
- Generically and specifically better
- Why? What if? What? Who? When? Where? How? … and How much?
Class Exercise: Map a new process and identify measures of success
Session 7: The Business Development Life Cycle in Oil and Gas
- The key stages
- Mapping the process
- Identification of controls
- Measurement and evaluation
Sessions 8-9: Summary, Discussion and Q&A
Learning Objectives
At the completion of the course participants will understand the role of business process maps, will be able to create and maintain them, and will appreciate the role of software in documenting and managing processes.
Social Learning & Methods
Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.
(An invitation via email with access link is included for all participants.)
Registration
Updated Business Process Analysis
Course Fee
Apply 10% discount code RISK10 by December 15, 2024 at check-out
Course Fee (per person):
GBP £2,995.00 (+ UK VAT when applicable)
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