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Our London team are ready to answer questions, provide information & choices to help make your public seminar booking in a prompt, professional & friendly manner.
Location: Global Time Zones
First Date: Jun 3 – 5 2025
Duration: 3 days
Programme Director: Dennis Cox BSc FCA FCSI FISRM BFP AIIA
Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco WebEx from Risk Reward.
All our 2024 Highly-interactive live, on-site and live, Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.
Need this course in-house, Face-to-Face for any sized group or 1:1? Simply contact us for significant cost savings and dates specific to your requirement in most modalities and technologies.
"'Excellent trainer. Had a usually quiet group of delegates active and participatory. [Dennis] offered many case studies and examples with take away web links for reference. Valuable."L &D Senior Manager, European Agency, Brussels
Session 1: The role of the business continuity plan
Session 2: How the plan is developed and its key elements
Session 3: The problems of business continuity planning
Session 4: Developing the disaster room
Session 5: Dealing with people
Session 6: Cascading failure and its impact
"'On Day 1 the trainer already made me think in ways I had not done before. Very beneficial.'"Audit manager, United National, Geneva
Business continuity planning has been around for many years yet plans regularly appear to fail. Business continuity
and disaster recovery plans can be poorly developed and fail to achieve their goals.
Whilst many firms have already developed business continuity and disaster recovery plans, these often do not deal
with graduated, unexpected or severe events. Many of them were shown to now work in practice as demonstrated
by the recent crisis and were not aligned to regulatory expectations. As these have changed likewise business continuity planning and incident management including disaster recovery processes and procedures also need to
change. The key question then for management is what do they need to additionally do to ensure that their business continuity plans are efficient and effective and to meet these changing requirements?
This course takes delegates systematically through these requirements, highlighting the actions that need to
be taken and ensuring that the value drivers and outcomes are clear.
"'A very useful course and excellent trainer! The most impactful topics were disaster recovery and brand management.'"Board member, Commercial Bank, Egypt
WHY IS BCP IMPORTANT?
■ The role of the BCP
■ Operational resilience and BCP
■ The changing expectations
■ The ownership of the BCP
■ Developing the inputs into the BCP
■ Identifying key assets
■ Identifying key personnel
■ Understanding the way processes work under stress
■ Where is the information we require?
■ Understanding your infrastructure
■ Stakeholder considerations
■ Dealing with communications
■ Using external data
■ BCP and remote working
THE KEY ELEMENTS OF A DISASTER PLAN
■ What should you document?
■ Where should your plan be held/located?
■ In what form should your plan be maintained?
■ Consideration of any additional guidance
■ Developing a graduated plan
■ Embedding BCP into business planning and change programmes
HOW DOES THE RISK IN ONE AREA IMPACT ANOTHER?
■ Identification of risks
■ Internal mapping and modelling
■ Internal SLAs
■ Third party risk management and its impact
■ Monitoring third parties
■ Identifying and acting upon weaknesses in third party control structures
■ What is it possible to mitigate
■ Substitutability
■ Being wary of assumptions
■ Escalating failure and its impact
■ Cascading failure and its impact
TESTING THE BCP
■ What is the purpose of the test?
■ What can you realistically test?
■ Does your existing test achieve anything?
■ The role of testing the fire system
■ Can you synthetically test?
■ Developing and applying scenarios
■ Using other cases as a baseline
■ Avoiding unnecessary problems
■ The cost benefit analysis
HOW TO WORK UNDER PRESSURE?
■ What does stress look like?
■ Are all staff impacted similarly?
■ Which staff will you need?
■ Where will they be?
■ Designing a disaster room structure
■ The role of the disaster room
■ Who do you need and when?
■ Impact on policy and reporting
HOW TO KEEP PEOPLE IN TOUCH WITH EACH OTHER?
■ Designing the people chain
■ Dealing with people
■ Dealing with skills gaps
■ The implications for compliance
■ Dealing with people’s needs
THE BUSINESS CONTINUITY SITE
■ The objectives of the continuity site
■ The contract and location
■ What should be at the site?
■ What this can and cannot address
■ Getting to the site
■ Operating at the site
■ Who else needs the site?
■ The cloud and other backup processes
■ What goes wrong in practice?
WHAT DO YOU NEED TO HAVE AVAILABLE TO START WORK AGAIN?
■ When to leave the continuity site?
■ How to assess equipment
■ How to assess software
■ How to assess staffing
■ How to assess whether it is safe to operate?
■ What can go wrong?
HOW TO RESOLVE PROBLEMS?
■ What were you doing when disaster struck?
■ How will you know when to start trade again?
■ What are the key skills you require?
■ Are there any tools that will assist you in this process?
■ What is the connection between business continuity planning, risk appetite and insurance?
Delegates will gain both specialist technical and behavioural knowledge, techniques and applications in the workplace, specifically
Delegates who complete the course will receive a Certificate with equivalent CPD/CPE credits via email; and for those who require an assessment as a demonstration of competency via training a 20 multiple-choice questions and answers quiz, remotely invigilated with results report and 1 resit, is available at no additional charge when requested at time of reservation.
Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.
(An invitation via email with access link is included for all participants.)
Course Fee (per person):
GBP £2,995.00 (+ UK VAT when applicable)