Introduction to the Operational Resilience Paper and the Background to Its Creation■ Goals and intentions
■ Key elements
■ Governance and actions
■ Key changes to risk management during 2020/2021

The Evolving Operational Risk Landscape and the Essential Elements of Operational Resilience
■ Understanding the operational risk landscape
■ How has it changed as a consequence of the Crisis of 2020/2021
■ Essential elements of operational resilience

Definition of Operational Resilience and Introduction to the Principles
■ Definitions within operational resilience
■ Range of threats to consider
■ Relationship to other guidance
■ Critical functions and services
■ Critical third parties
■ Introduction to the Operational Resilience Principles

The Governance of Operational Resilience and Its Relationship to Operational Risk Management
■ Structure and governance
■ The principle and guidance
■ Reporting and information
■ Embedding within the first line of defence
■ Relationship to operational risk management and insurance risk management Business Continuity Planning and

Testing
■ The principle and guidance
■ Operational resilience and business continuity planning
■ BCP and DR
■ The range of issues to consider
■ Developing appropriate exercises

Mapping Interconnections and Interdependencies
■ Goals and objectives
■ The principle and guidance
■ The nature of the approach
■ Showing matters graphically
■ External dependencies – What matters?
■ Internal dependencies – What matters?
■ Actions to be taken

Incident Management
■ The principle and guidance
■ Understanding incident management
■ Identifying incidents
■ Actions to be taken

Information Security and ICT Including Cybersecurity
■ The principle and guidance
■ What is most important?
■ Identifying critical information assets
■ Information security
■ ICT – key components
■ Assessing ICT elements
■ Cybersecurity principles
■ Aligning cybersecurity to critical services and functions

Measuring Operational Resilience
■ What is really measurable?
■ Using AI techniques within operational resilience
■ Building this into a reporting structure
■ Dealing with warning signs

The Operational Resilience Plan, Operational Risk and Key Actions
■ Putting this together
■ The revised operational risk sound practices paper
■ The impact of the changing operational risk capital rules
■ Developing a plan – future challenges

END

By the conclusion of this event delegates will have gained a thorough understanding of the regulatory expectations
regarding Operational Resilience as well as the impact that this will have on operational risk management.

Specifically the following matters will be addressed:

• The changes to operational risk in 2021.
• How the environment has changed and its impact.
• Critical services and functions.
• The impact on business Continuity Planning.
• Critical suppliers and third parties.
• Interconnections and interdependencies.
• Reporting and measurement of operational resilience

Delegates who complete the course will receive a Certificate with equivalent CPD/CPE credits via email; and for those who require an assessment as a demonstration of competency via training a 20 multiple-choice questions and answers quiz, remotely invigilated with results report and 1 resit, is available at no additional charge when requested at time of reservation.

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, the impact of regulation and discussion supported by key principles and theory.

The virtual learning platform uses safe, industry preferred learning platform to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.

(An invitation via email with access link is included for all participants.)