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London, Europe, Asia Time Zones
CPEs: 9
Instructor: Dennis Cox
Level: Intermediate
Tuition: £0.00
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NEW Operational Resilience and Business Continuity Management RTA13921

Location: London, Europe, Asia Time Zones

First Date: Sep 13 - 16 2021

Duration: 4 days/9 hours

Programme Director: Dennis Cox

All Dates & Locations
Venue Details

Experience the highly-interactive expert-led social learning through Virtual Classroom from Risk Training Asia.

All our 2021 Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

"I never imagined the great impact of the implementation in my department / bank."
Operation risk manager, Banco Ultramarino, Macau
Agenda Highlights

Session 1: Operational resilience: overview and regulatory landscape

Session 2: Creating operational resilience frameworks

Session 3: Business continuity management

Session 4: Understanding impact tolerance

Session 5: Effective crisis management

Session 6: Business change management and operational resilience

Session 7: Third-party management

Session 8: Learning from operational disruptions

"Dennis Cox is fantastic! Very good. The trainer used numerous real world examples. The course absoutely met our objectives. Really added value."
Audit manager, Euroclear Bank, Brussels
Overview

Achieving operational resilience is a complex challenge but with the increasing pressure from regulators and other stakeholders, it is essential that financial firms are able to prevent, respond to and learn from operational disruptions.

Delegates will be provided with in depth presentations that address the challenge of embedding a resilient culture into your organisation, the regulatory landscape of operational resilience, how to create effective frameworks, and the impact of proactively learning from incidents.

The course will delivered by industry leading experts via 60 minute presentations with ample opportunities for Q&A and discussion

"It gave the essential elements of Operational Resilience, its definition and an intro to the Principles as well as the governance of Operational Resilience and its relationship to Operational Risk Management. Criticality in Activities, Functions, shared services was presented very good."
Operational risk manager, Commercial Bank, Cyprus
Who Should Attend

This course will benefit mid-level professionals involved in operational resilience primarily from financial institutions: investment banks, vendors, consultancies. Relevant departments may include but are not limited to:

  • Operational resilience
  • Operational risk
  • Non-financial risk
  • Compliance
  • Cyber risk and resilience
  • IT risk and resilience

Additional Course Information

What Does It Cover?

Day One

Monday 13 September 2021

8:30am BST / 3:30pm HKT/SGT Operational resilience: overview and regulatory landscape

  • Operational resilience business continuity vs. operational risk; interactions and distinctions
  • Approaching resiliency from an end-to-end service viewpoint
  • Final BIS paper on Operational resilience
  • Interpreting regulatory guidance
  • Assessing criticality

9.30am BST/4:30pm HKT/SGT Break

9.45am BST/4.45pm HKT/SGT Creating operational resilience frameworks

  • The role of governance in operational resilience frameworks
  • Dependency mapping and identifying of important business services
  • What key elements of resilience should be in place to adapt and respond to any threat?
  • Setting impact tolerance: challenges and benefits
  • Ensuring operational resilience framework aligns with wider organisation recovery objectives
  • 1045am BST/5:45pm HKT/SGT End of Day One

Day Two

Tuesday 14 September 2021

8:30am BST / 3:30pm HKT/SGT Business continuity management

  • Best practice BCM aligned with current standards and guidelines
  • Implementing a BCM system and strategies
  • Establishing clear reporting functions for continuous monitoring
  • BCM interaction with operational resiliency 30am BST/4:30pm HKT/SGT Break

9.45am BST/4.45pm HKT/SGT Understanding impact tolerance

  • Difference between impact tolerance and risk appetite
  • Setting impact tolerance: challenges and benefits
  • Who is responsible for setting them?
  • Finding the ‘right’ type of historical data to facilitate impact analysis
  • Testing your firm’s ability to remain within impact tolerances
  • 1045am BST/5:45pm HKT/SGT End of Day Two

Day Three

Wednesday 15 September 2021

8:30am BST / 3:30pm HKT/SGT Effective crisis management

  • Regulatory requirements
  • Identifying vulnerabilities and risks within the service
  • Planning and preparing for incidents which may occur
  • Design considerations for effective crisis response
  • Developing communication plans for plausible disruptions 30am BST/4:30pm HKT/SGT Break

9.45am BST/4.45pm HKT/SGT Business change management and operational resilience

  • Technological innovations, business changes, and legislative changes
  • Defining an operating model and governance for change management
  • Early non-functional testing to create a robust framework
  • Creating a flexible and sustainable change management strategy
  • Critical collaboration with operational resiliency

10.45am BST/5:45pm HKT/SGT End of Day Three

Day Four

Thursday 16 September 2021

8:30am BST / 3:30pm HKT/SGT Third-party management

  • Understanding the third-party risk management cycle
  • Identifying key third-party management risks through:
    • Risk assessments
    • Effective controls
    • Validation
  • Impact on the resiliency of end-to-end service delivery
  • Best practise approaches for integrating into the supply chain
  • Implications of subcontracting i.e., fourth/ fifth parties and cloud providers 30am BST/4:30pm HKT/SGT Break

9.45am BST/4.45pm HKT/SGT Learning from operational disruptions

  • Proactively learning from incidents
  • Working collaboratively with internal and external parties
  • Aggregating data on failures and near misses
  • Exploring alternate methods of servicing clients

10.45am GMT/5.45pm HKT/SGT End of course

 

 

 

Learning Objectives
  • Understand how to interpretate regulatory guidance
  • What key elements of resilience should be in place to adapt and respond to any threat
  • How BCM interacts with operational resiliency
  • The importance of developing communication plans for plausible disruptions
  • How to create a flexible and sustainable change management strategy
  • Best practise approaches for integrating TPRM into the supply chain
Social Learning & Methods

Learn amongst your industry peers and colleagues in a safe and convenient on-line learning platform.

Registration

NEW Operational Resilience and Business Continuity Management

Course Fee

Early bird discounts to August 20, 2021 - Please see our affiliate webpage to book

Course Fee (per person):
GBP £0.00 (+ UK VAT when applicable)

Number of delegates:

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