On Demand Self-Paced Learning
CPEs: 6
Instructor: Dennis Cox
Level: Intermediate
Tuition: £0.00
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NEW E-Learning Operational Risk for Banks and Financial Institutions EOR21

Location: On Demand Self-Paced Learning

First Date: Jan 1 - Dec 31 2022

Duration: 6 Hours/ Six 1-Hour Modules Self-Paced

Programme Director: Dennis Cox

All Dates & Locations
Venue Details

An engaging learning experience:

Essentials of Operational Risk has been designed to provide you with in-depth training at a time that suits you.

In addition to the flexible nature of e-learning, we want the training to be as engaging and interesting as possible for you and your team! The program includes the following training tools to guarantee a dynamic learning experience:

  • Video and audio tutorials
  • In-depth slides
  • Additional reading sourced from, including articles, reports and whitepapers
  • External references
  • Quizzes and assessments
"Intensive, covered just about everything we needed to know about operational risk. Really helpful."
Risk analyst, US Bank, New York
Agenda Highlights

Easy access to in-depth OpRisk training:

Following your booking you will receive full access to the e-learning platform. Your booking gives you access to the platform for 3 months, so you will be able to go back to access the content even after you have completed the training.

The training is comprised of central modules and supplementary content, which you can access at your own pace. The central modules are supplemented by additional videos, relevant articles and assessments. Modules include:

  • Module 1: Understanding Operational Risk
  • Module 2: Managing Operational Risk
  • Module 3: Identifying and Assessing Operational Risk
  • Module 4: Measuring Operational Risk
  • Module 5: Internal Loss Data and Scenario Modelling/Stress Testing
  • Module 6: Mitigating Operational Risk
"This is what we have been looking for. We have ordered 50 licences for the team. "
Head of Risk, Global UK Bank, New York

This 6-module, self-paced e-learning programme will provide you with the knowledge you need to review, benchmark and refine operational risk plans within your organisation.

The complete course focuses on both qualitative and quantitative techniques, offering integrated solutions for operational risk and suggesting approaches to the problems that an institution will face in meeting these demanding requirements.

"Dennis Cox is fantastic. Very good."
Senior Audit Manager, Euroclear Bank, Luxembourg
Who Should Attend
  • Heads of Risk
  • Risk Managers
  • Board directors
  • Heads of Audit
  • Audit managers
  • Heads of Compliance
  • Project managers
  • Business heads
  • Risk management professionals
  • Any professional who needs to know how operational risks affect their organisation

Additional Course Information

What Does It Cover?


  • 1.1 Introduction
  • 1.2 What is Operational Risk?
  • 1.3 The Scope and Definiton of Operational Risk
  • 1.4 How do banks manage operational risk?
  • 1.5 The Development of Operational Risk Management in Banking
  • 1.6 Defining and using risk frequency and Impact
  • 1.7 Defining and using Inherent and residual operational risk
  • 1.8 Understanding the importance of Near Misses
  • 1.9 Understanding Operational Risk Appetite
  • 1.10 Introducing Sound Operational Risk Practices
  • 1.11 COSO and Operational Risk


  • 2.1 Introduction
  • 2.2 Operational Risk Management Activities
  • 2.3 Developing Risk Champions
  • 2.4 The Operational Risk Management Framework
  • 2.5 Operational Risk Corporate Governance
  • 2.6 Relationship of operational risk to internal control and internal audit
  • 2.7 Implementing Operational Risk Frameworks – tools and approaches
  • 2.8 Key Risk Indicators and Thresholds
  • 2.9 Incident Management
  • 2.10 Root cause analysis
  • 2.11 Event reporting and Monitoring
  • 2.12 Operational Risk Reporting processes
  • 2.13 Closing Summary


  • 3.1 Introduction
  • 3.2 Identification of Operational Risks
  • 3.3 Running risk workshops
  • 3.4 Identification of controls
  • 3.5 Risk acceptance policies
  • 3.6 Assessing inherent and residual risks
  • 3.7 Operational Resilience
  • 3.8 Cybersecurity and operational risk
  • 3.9 Risk and control self assessment
  • 3.10 Risk control self assessment workshops
  • 3.11 Conclusion and Summary


  • 4.1 Regulatory update
  • 4.2 Basic indicator approach
  • 4.3 Standardized approach
  • 4.4 Using the advanced measurement approach
  • 4.5 Basic criteria for using the measurement approaches
  • 4.6 Process modeling and measurement
  • 4.7 Risk indicators and risk appetite
  • 4.8 Key risk indicators


  • 5.1 Introduction
  • 5.2 What are the key uses of internal loss data?
  • 5.3 Internal Loss Event Types
  • 5.4 Obtaining internal loss data
  • 5.5 Gross loss v Net loss
  • 5.6 Loss data relevance and scaling – what needs to be done?
  • 5.7 Use of external loss data
  • 5.8 Two types of external loss data – public and pooled
  • 5.9 Making external loss data relevant to your organisation and deriving value from historic events
  • 5.10 What is scenario modelling and how does it vary from stress testing?
  • 5.11 Uses of stress testing and scenario analysis
  • 5.12 Developing credible scenarios and applying them in practice
  • 5.13 What is a suitable operational risk stress test?
  • 5.14 Summary


  • 6.1 Introduction
  • 6.2 What is operational risk mitigation?
  • 6.3 The Objectives of Operational Risk Mitigation
  • 6.4 Mitigation techniques – People
  • 6.5 Mitigation techniques – Technology
  • 6.6 Mitigation techniques – Processes
  • 6.7 Identification and improvement of key controls
  • 6.8 Challenges of implementing effective and efficient controls
  • 6.9 Business Resilience
  • 6.10 The graduated Business Continuity plan
  • 6.11 Cascading risk and secondary effects
  • 6.12 Testing the Business Continuity Plan
  • 6.13 Summary
Learning Objectives
  • Understanding operational risk
  • The role of international regulations in driving operational risk management
  • Understanding the activities in managing operational risk
  • Establishing and using an internal loss database
  • Use of external loss data
  • Development and use of both stress testing and scenario analysis
  • Identifying mitigating techniques
  • Development and use of key risk indicators
  • Consideration and use of risk and control self-assessment
  • How to identify and measure operational risk
Social Learning & Methods

Self-paced, learn as you go for three months

The modules consists of principles and theory, case studies drawn from real life examples and global best- practise plus a summary of key messages (short quiz).

The objective is for you to fully understand the stages and techniques in implementing an operational risk structure that will meet the demands of your senior management, regulator and other stakeholders.

Knowledge Pre-Requisites

Whilst no previous detailed knowledge is required to achieve benefit from this course, some knowledge of banking products and systems would be an advantage. You are not expected to have an advanced modelling or quantitative background.


NEW E-Learning Operational Risk for Banks and Financial Institutions

Course Fee

Group Discounts are available from

Course Fee (per person):
GBP £0.00 (+ UK VAT when applicable)

Number of delegates:

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